Forum Discussion
Real-time traffic on infotainment maps missing - '24 Escalade
Hi John - apologies for the delayed response - my vehicle has been to my local dealer 3X for this issue - Al Serra, Grand Blanc, MI. The most recent visit involved the service manager, his technical expert, and OnStar. The diagnosis was that my vehicle ('24 Esc ESV V) never had real time traffic flow data on maps. Attached is an image of my Telenav menu which would suggest otherwise. I remember traffic data in the first six months of use. Here's a link to a Telenav solution guide -
https://m.telenav.com/website/product-resources/Telenav-Success-Story-Cadillac-Escalade.pdf
It does not mention traffic. I reached out to Telenav to no avail. Feel free to reach out to me here or via LinkedIn. Thanks,
Our team would be glad to connect with you and your dealership to provide you with an extra layer of support as we work to resolve this concern, Zeke. Please send us a private message by selecting the envelope at the top right and sending a message to OnStar_Support.