Forum Discussion
Real-time traffic on infotainment maps missing - '24 Escalade
I have the exact same issue with my 2024 Escalade. It has been to the dealer three times because of the inability for my navigation to recognize “live traffic”. Please tell me that you were able to resolve this issue.
Allow us to learn more about the concerns you're experiencing with your Escalade, so opportunities for assistance may be explored alongside the trained technicians of your servicing dealership while they work to find a resolution, @JohnB1. To start, send us a private message with your full name and contact information, VIN, current mileage, and dealership name/location to OnStar_Support. Any other context you may wish to share is also appreciated, as this can help us to investigate. To send this message, just click the envelope icon at the top right of your screen. Our team will be keeping an eye on our inbox. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.