Forum Discussion
OnStar Not working - 2025 Chevy Equinox EV
My OnStar failed 3 days ago. Took the car to dealership today and they said they need to order the replacement module and it is backordered. Very disappointed that this new car with less than 10K mil...
how long have you been waiting
Our team acknowledges how this concern with your OnStar services has not been ideal. It is our goal to ensure that you have full access to your services and we would like to gather more information to do so. When you can, we ask that you please send us a private message with the addition of your VIN or OnStar account number and any other details you find helpful to Onstar_Support. Just select the envelope at the top right of your screen to begin. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.