Forum Discussion
OnStar Not working - 2025 Chevy Equinox EV
I have had issues with my Onstar for months. First time I took it to the dealership in August they gaslighted me trying to say nothing was wrong. I have been paying for and not being able to use the WIFI for months. Now the app doesn't communicate with my 2025 Chevrolet Equinox so I ant use any of the commands so I took back to dealership for them to have it the entire to tell me it needs a new module and its on backorder with no timeframe of being able to get it in to be repaired. I did call Onstar immediately to suspend my service I am not paying for something that doesn't work, and they were kind enough to refund me 3 months of service which I appreciate. My main concern is all the safety features of Onstar not working makes me a little leery of driving the vehicle.
onstar new it wasn't working they should have notified you and stop charging you for the service.