Forum Discussion
Onstar module
On star module went out. 22000 miles. Dealer said 4 weeks due to back ordered part. Really? Can’t use my truck for 4 weeks? Do you have the link for the class action lawsuit? My limited research found this to be a huge problem. How am I going to get to work? What can Onstar do to make this right?
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Our team understands how disruptive to your daily life unexpected vehicle concerns can be, @Rupegraham. Our team would be glad to connect and provide you with an extra layer of support during this process. To get started, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full contact information, VIN, mileage, and the name of the dealership you've been working with. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.