Forum Discussion
Onstar module
We understand that waiting for parts can be quite a process, and we would like to look into your situation further to provide the best assistance possible @Sgoschke. To help us gain more insight and connect directly with your dealer, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Be sure to include your VIN, current mileage, contact information (name, email, phone), and the name of the dealer you have been working with. Additionally, please include some insight on whether the dealer has already placed the order for your new module. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.