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DB1989's avatar
DB1989
New Contributor
3 months ago

Onstar Module failed 200miles into ownership

We just bought a brand new, 2025 GMC Yukon Denali Ultimate and this morning, a few hundred miles into ownership, the module failed. What a terrible experience. Six figure vehicle and we cannot use se...
Chancy's avatar
Chancy
New Contributor
3 months ago

I just bought a 2025 Yukon Denali Ultimate 2 days ago and I too have this problem. To make it even worse, we bought a 2025 1500 Denali Ultimate in December with the same problem. We discovered the issue just few days later. On top of all of that, I traded my 2023 Yukon in for the Denali Ultimate because of this issue. This is really ridiculous.  

Cece's avatar
Cece
New Contributor II
3 months ago

Same problem with my brand new 2025 Escalade IQ. Definitely an Onstar issue. 

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What a terrible experience. Six figure vehicle and we cannot use se...","body@stringLength":"530","rawBody":"

We just bought a brand new, 2025 GMC Yukon Denali Ultimate and this morning, a few hundred miles into ownership, the module failed. What a terrible experience. Six figure vehicle and we cannot use several features two days into ownership. Absolutely unacceptable. No supercruise, gps, internet, remote capabilities, nothing. We immediately called our gmc dealer and they placed the order for the telematics module but just like several other owners have experienced, its back ordered. Extremely frustrating experience 

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Same problem with my brand new 2025 Escalade IQ. Definitely an Onstar issue. 

","body@stringLength":"89","rawBody":"

Same problem with my brand new 2025 Escalade IQ. Definitely an Onstar issue. 

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I just bought a 2025 Yukon Denali Ultimate 2 days ago and I too have this problem. To make it even worse, we bought a 2025 1500 Denali Ultimate in December with the same problem. We discovered the issue just few days later. On top of all of that, I traded my 2023 Yukon in for the Denali Ultimate because of this issue. This is really ridiculous.  

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I just bought a 2025 Yukon Denali Ultimate 2 days ago and I too have this problem. To make it even worse, we bought a 2025 1500 Denali Ultimate in December with the same problem. We discovered the issue just few days later. On top of all of that, I traded my 2023 Yukon in for the Denali Ultimate because of this issue. This is really ridiculous.  

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