Forum Discussion
OnStar basic plan 8 year coverage
So I bought a new EV in 2025 so GM gives 8year OnStar basic package now whenever I click on Google Maps, it’s shows “This application requires an upgraded OnStar plan” but I googled and it says I ...
I am so frustrated, you cannot even imagine
two OnStar employees are saying to me “if you need live traffic updates, you have to call us and we will give you that”
I was like “so I am going for three hour drive, I have to be on phone with you guys to get LIVE TRAFFIC updates”
Your frustrations do not go unnoticed, @sweetsum. Your owning case agent will continue to serve as your best resource for direct assistance and clarity on the determinations surrounding your concerns. We remain a private message away for any support we may be able to offer.