Forum Discussion
Nothing is working
I posted before thinking I was going to get help but nope. Sara emailed me back and said to contact customer care. Was on the phone with them for over an hour to be transferred everywhere only to be ...
Our team is sorry to hear that our previous assistance was not successful in alleviating the concerns related to your connected services and infotainment screen troubles. This is not the kind of experience we want to provide for our dedicated OnStar members. At this time, the dedicated staff at your dealership are in the best position to assist with ensuring that you and your services get back online as soon as possible. We recommend reaching out to them for their next best steps towards resolution. If you would like additional support through this process, please kindly respond to the last email in our thread for further assistance. We'll keep a close eye on our inbox for your message.