Forum Discussion
Lauren5159
3 years agoNew Contributor
No internet connection! Help!
I can connect to my wifi but there is no internet connection. Onstar has pushed updates, reconfigured what they could, and said to go to the dealership. The dealership said everything is good on thei...
kjsch95
2 years agoNew Contributor
I am having an issue as well. I have a 2019 Cadillac XT5. I had wifi when I first bought the vehicle, but cancelled it. I have it in my husband's GMC Sierra. Works fine. I tried to add it to my car last week when we took a trip. Everything was extremely slow. Videos will not come up or work on my phone or my kids. I talked to Onstar at least 8 times. They said everything looked good on their end. I reset my phone and car settings but its not just my phone, also my kids. However, I do have an older laptop. I can get service on it. It plays youtube and FB videos when connected to the wifi, but my phone will not!!