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dhill1024's avatar
dhill1024
New Contributor
2 years ago

No App button to download apps on 2024 Equinox

I just purchased 2 2024 Equinox's a week ago.  Neither vehicle has the app button to download apps from onstar that our premium plan says we can get.  When calling, On-Star appears to have no idea.  ...
Advisor_Helen's avatar
Advisor_Helen
Moderator
2 years ago

We regret to hear of any concerns with your OnStar services. To further clarify, are you referring to in-vehicle apps? Are you seeing any error codes on your infotainment screen? Please know, if you are currently located in a 3G or lower area this can impact your applications, especially if you are streaming audio.

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App button to download apps on 2024 Equinox","id":"message:2099","entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:2099","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:20701"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:2099"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:2099"},"body@stripHtml({\"truncateLength\":200})":" I just purchased 2 2024 Equinox's a week ago.  Neither vehicle has the app button to download apps from onstar that our premium plan says we can get.  When calling, On-Star appears to have no idea.  ...","body@stringLength":"226","rawBody":"

I just purchased 2 2024 Equinox's a week ago.  Neither vehicle has the app button to download apps from onstar that our premium plan says we can get.  When calling, On-Star appears to have no idea.  

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I just purchased 2 2024 Equinox's a week ago.  Neither vehicle has the app button to download apps from onstar that our premium plan says we can get.  When calling, On-Star appears to have no idea.  

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We regret to hear of any concerns with your OnStar services. To further clarify, are you referring to in-vehicle apps? Are you seeing any error codes on your infotainment screen? Please know, if you are currently located in a 3G or lower area this can impact your applications, especially if you are streaming audio.

","body@stringLength":"328","rawBody":"

We regret to hear of any concerns with your OnStar services. To further clarify, are you referring to in-vehicle apps? Are you seeing any error codes on your infotainment screen? Please know, if you are currently located in a 3G or lower area this can impact your applications, especially if you are streaming audio.

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