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AngrymyCadillac's avatar
AngrymyCadillac
New Contributor II
2 months ago

myCadillac/OnStar + 2025 Optiq EV + GM Energy System

I am an angry and vocal new owner. Instead of a Tesla. My case is #45111046 I Just purchased a brand new 2025 Optiq EV and a brand new GM Energy V2H, Level 2 EV charger plus whole home battery backup...
AngrymyCadillac's avatar
AngrymyCadillac
New Contributor II
2 months ago

Video of myCadillac app looping endlessly

Video of myCadillac app looping and NOT allowing me to complete the setup of my GM Energry/myCadillac OnStar functionality. I have already uploaded this video per "Tech Supports" request to case #45111046.

  • Advisor_Jack's avatar
    Advisor_Jack
    Moderator
    2 months ago

    Our team appreciates you sharing this video with us, Steve. In the best interest of protecting your personal private information, we'd like to continue this conversation in a private conversation. OnStar wants to ensure that you receive the best service and support experience possible. Please send us a private message, so we can continue looking into this further. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.