Forum Discussion
Module failure
None whatsoever. It's a known issue, designed apparently to fail after the manufactures warranty. I have an extended GM plan, failed after the 1st couple of payments into it, don't bother w/the plan; won't cover it @ a Chevy or GM dealership. It's almost a 1k repair, & the part isn't available b/c it affects most cars out of warranty.
This is a known safety issue, well known potential danger, a safety recall is long over due & a smart lawyer needs to pick up all these mad OnStar customers.
The OnStar Module's Hardware is trash. They know it, still charge membership, have not issued refunds, & every customer is vulnerable to significant potential danger & safety issues.
Shame on whomever hasn't made this decision yet.
- Advisor_Brendan19 days agoModerator
@MyNinja, we hear your feedback and take your comments seriously. Our team remains a private message away for any further assistance we can offer while your vehicle is addressed by the certified technicians of your local dealership.
- MyNinja19 days agoNew Contributor
@Advisor_Brendan,
Thanks for the quick follow up. I called you guys yesterday, did get a one month fund issued, request made for 6 months. I had you guys escalate a ticket requesting assistance w/the defective module.