Forum Discussion
Lyriq screen blank, frozen, locked.
Got in the car after doing some shopping. Screen was frozen. Would not reboot. No functionality for the drive home (speedometer, nav, infotainment, etc). Quite frustrating. Called OnStar and they...
Well Pat, that was a disaster. Several calls. On one call, i was transferred 4 times! On the final call, it was dropped and the advisor that took my phone number did not call me back. Brutal.
Hi Larry,
We’re truly sorry to hear about the challenges you faced during your calls with support. To make sure we can fully address your concern, could you let us know if you’ve had a chance to email us yet at socialmedia@gm.com? Including ATTN: OnStar Community/LarryUx in the subject line will help us ensure it gets the attention it deserves.
Thank you for keeping us updated, and we’re here to help.
