Forum Discussion
Installed used telematics control module on my refreshed 2022 silverado
"Right to Repair" Laws: Various states have passed laws that make it easier for consumers to repair their own electronics (including cell phones) rather than being forced to replace the entire device.
As of June 2025, Texas has enacted a "Right to Repair" law (HB 2963) requiring manufacturers of consumer electronics valued over $50 to provide diagnostic, maintenance, and repair information, parts, and tools to owners and independent repair shops. This bipartisan law aims to reduce e-waste and lower repair costs, though it does not cover home appliances.
We appreciate your outreach and regret to hear of this situation surrounding concerns with the TCM for your Silverado @ELSarm. Unanticipated concerns are never easy and we can recognize that. For the best assistance, we encourage you to continue working closely with any owning case agent you have through your existing contacts to OnStar. They will remain in the prime position to provide you with available information and help surrounding your concerns. We are happy to investigate the status of a case and situation, looking to offer support wherever we may be able to. To do so, send us a private message to OnStar_Support with more details, including your full name, mileage, email, phone and your VIN or OnStar account number. Just select the envelope at the top right of your screen to start. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
