Forum Discussion
John_B
2 years agoNew Contributor
Infotainment center and On Star not working
Issues started shortly before Christmas with the radio shutting off randomly or becoming unresponsive. By the time I went to the dealer on 12-26-2023 the infotainment center was completely inoperabl...
Advisor_Helen
2 years agoModerator
We appreciate you bringing this situation to our attention, John. If you would like an additional layer of communication alongside your dealership regarding the hardware, please email socialmedia@gm.com with ATTN: OnStar Community/John_B in the subject headline. Our team is here to assist to the best of our abilities with any part delays and would be happy to provide you with any available updates along the way.