If only I had seen this OnStar stuff a month ago

Your comments are heard and taken seriously as a valued member of the Chevrolet family, @ToBNamedL8r. Our goal is to see you enjoying your time behind the wheel of your new Equinox, along with the benefits of any elected OnStar services within your vehicle. We can recognize your frustrations, and we want to speak directly to the point that your desire for improvement and finding a resolution for concerns is something we are constantly focused on. Our team is always here and reachable with a private message at OnStar_Support. An outcome is not something we can guarantee prior to connecting with your dealership for their insight on your concerns. However, we would be glad to learn more about your situation and explore any opportunities for assistance as a remedy is worked towards. You can select the envelope icon at the top right of your screen to send us a message with more information to connect. We ask that you include your VIN, mileage, full name, email, phone and dealership name/location. Any other details you can share are also welcomed, as context can aid in our investigations. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.