Forum Discussion
ccrichton75
5 months agoNew Contributor
Family Sharing Isn't Working
I have made numerous attempts to share one of my 3 GMC vehicles with my son. The email is received by him, and when he accepts and gets logged in to the GMC app, he doesn't see the vehicle. I also ...
- 4 months ago
I managed to get this working. it appears to be an issue when trying to accept and set it up using an ios device. I logged in with my daughters account via the web site on a pc and was able to accept and set it up. once we did that we logged off the app on the ios device and logged back in and the vehicle shows up now.
Advisor_Helen
5 months agoModerator
We greatly appreciate the details you've provided related to your Family Sharing concerns. Our team would like to take a further look into things on our end regarding your account. So we may, kindly send us a private message to OnStar_Support with additional information. Just select the envelope icon at the top right of your screen to get started.