Forum Discussion
DIGITAL KEY BETA
Future model eligibility is not available at this time, @JeffAaronLaw. Moving forward, Cadillac.com and GMC.com will continue to serve as your best resource for updates and new information as it becomes available.
My car is 2 weeks old and a I have been told it’s only a beta program and I missed it. I am also pissed off. Terrible since I was provided instructions to enable twice to no avail.
We understand your frustrations, @StuartN. For more details and answers to frequently asked questions about the Initial Key Release, we encourage you to visit our website here: https://www.cadillac.com/support/vehicle/security/digital-key. You may also send us a private message with additional details, so we may take a look further into things from our end. We are happy to help where we can.
Thanks, however this just perpetuates the problem. I have been down this road, and the problem is step 3. I do not have or see the “add keys” icon on the control page. I have sent screen shots and spent so much time and it does not work. Eventually I was told despite meeting the criteria (2026 Liriq, iPhone 13, latest software), this was a beta program earlier this year and I cannot join and there is no date for wider release!! PS - I would reply privately but I don’t know how - so here it is for all to see how incapable onstar is! Just a vicious cycle and unable to offer what my 2023 BMW had!!
We appreciate your follow up and apologize for any confusion or inconvenience surrounding the Digital Key Beta, @StuartN. If you are having difficulties sending us a private message, you can do so by selecting the envelope icon at the top right corner of your screen. If you continue to have troubles, kindly email us at socialmedia@gm.com with more details so we can further investigate and explore any opportunities for assistance.
