Forum Discussion
Charge status not updating in my Cadillac app for Escalade IQ
hello, recently my car sat for 2 weeks while I traveled. When I returned to my car, my navigation was offline. This resolved itself after a few hours but my car was not connecting to my app. Initiall...
Yup. Done this multiple times and no luck. I have only been able to make it update when I am sitting in the car with the car running (not in drive) and attempt to send a command to the vehicle. Sometimes it updates. Sometimes it doesn’t.
Thank you for sharing this information, @Dclarke977. As an additional troubleshooting step, please try reinstalling the app to ensure you have the latest version. If the issue continues, kindly send us a private message at OnStar_Support by clicking the envelope icon at the top right of the page.