Forum Discussion
Charge status not updating in my Cadillac app for Escalade IQ
hello, recently my car sat for 2 weeks while I traveled. When I returned to my car, my navigation was offline. This resolved itself after a few hours but my car was not connecting to my app. Initiall...
We know how frustrating app concerns can be. Our team would be glad to look into this concern with the charging status you are experiencing. As an initial troubleshooting step, we recommend trying to power cycle your Escalade IQ using the instructions provided below. If that does not resolve your concern, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page.