Forum Discussion
CarPlay inoperable with new iPhone 17 Pro and Pro MAX
Hi, I had the same problem with my new 17 Pro Max-- I was able to get it working again by deleting the Chevy CarPlay profile from my phone, then reconnecting to the car and creating a new profile. (I tried the same things as you listed, new cables, etc, but it would disconnect after 5 min or so)
I hope this works for you!
This did not work for me. Was told to send a message to support here like others, but they have not responded or reached out at all.
We do apologize for the delay. Our team would be glad to re-connect with you and look into your CarPlay concern. Please send us another message to OnStar_Support by selecting the envelope at the top right of the page. We do ask that you include your full contact information, VIN, mileage, and the name of your preferred dealership. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.