Forum Discussion

J_Boulay's avatar
J_Boulay
New Contributor
2 months ago

CarPlay inoperable with new iPhone 17 Pro and Pro MAX

I have a 2020 GMC Sierra 2500 AT4 with the dramax. I just purchased a brand new iPhone 17 pro a week and a half ago. Since day one when I plug the phone into the USB-C and the USB-A port the phone ch...
Magnussonc's avatar
Magnussonc
New Contributor
2 months ago

Same problem in my 2919 Cadilac. I live in a large metropolitan area and rely on my car play for daily travel. Right now I plug in my old phone to the car and connected to my new phones wifi to get reliable maps and directions. How crazy is that!?

at least an eta for when it will be addressed would be nice. But I will be on my way back to return the phone soon if I don’t hear anything. 

  • Advisor_Sara's avatar
    Advisor_Sara
    Moderator
    2 months ago

    Our team understands when important features in your vehicle, like Apple CarPlay, are not working as expected. Our team would like to learn more about your concerns and assist further, so you can get back to enjoying your Cadillac to the fullest. Please send us a private message to OnStar_Support with additional details. Just select the envelope icon at the top right of your screen to get started.