Forum Discussion

J_Boulay's avatar
J_Boulay
New Contributor
2 months ago

CarPlay inoperable with new iPhone 17 Pro and Pro MAX

I have a 2020 GMC Sierra 2500 AT4 with the dramax. I just purchased a brand new iPhone 17 pro a week and a half ago. Since day one when I plug the phone into the USB-C and the USB-A port the phone ch...
Advisor_Sara's avatar
Advisor_Sara
Moderator
2 months ago

Thank you for reporting this concern, J. We would like the opportunity to look further into your CarPlay concerns and assist further. Please send us a private message to OnStar_Support with more details as soon as you have the chance. Just select the envelope icon at the top right of your screen to get started.

  • ndearteaga's avatar
    ndearteaga
    New Contributor
    2 months ago

    I am also having issues with apple car play with the iPhone 17 Pro. I have a 2018 GMC Sierra. I only have USB A. I have only been able to get the carplay app to initiate a few times. Mostly it just will not start at all. I have already tried removing my phone from the infotainment center and re-adding it. It did not help.

  • ndearteaga's avatar
    ndearteaga
    New Contributor
    2 months ago

    Update. I was able to get the CarPlay to initiate this morning. However I experienced the same issue as J_Boulay where it disconnected the CarPlay after about 5-7 minutes.