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Cperham's avatar
Cperham
New Contributor
11 days ago

Car

My car is disconected

1 Reply

  • Oh no. We regret to hear of any concerns with your OnStar services or hardware. To further clarify, have you pushed the blue OnStar button in your vehicle to ensure your hardware is active? This is the best way to ensure your OnStar hardware is connected. Please know, an applicable module is required to activate services. To learn more about any potential impacts, please visit https://www.onstar.com/support/faq/2g-network-sunset. If you have any other questions, kindly let us know.