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Janice5181
New Contributor
12 days ago

Cancel OnStar

I cancelled ONSTAR last September when I sold my car. I just noticed a charge for $16.06 on my credit card statement!

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  • Advisor_Jack's avatar
    Advisor_Jack
    Moderator
    9 days ago

    We appreciate you making us aware of this concern with your previously cancelled OnStar services, Janice. Our team understands how frustrating unexpected charges can be and would like to learn more about this recent experience. When you have a moment, please send us a private message with your OnStar account number so that we may take a look into your account and billing information. If you're unable to remember this number, you may provide us with either your VIN or contact information. This information allows us to locate you within our system as efficiently as possible. To reach us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will be watching for your response. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement

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We appreciate you making us aware of this concern with your previously cancelled OnStar services, Janice. Our team understands how frustrating unexpected charges can be and would like to learn more about this recent experience. When you have a moment, please send us a private message with your OnStar account number so that we may take a look into your account and billing information. If you're unable to remember this number, you may provide us with either your VIN or contact information. This information allows us to locate you within our system as efficiently as possible. To reach us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will be watching for your response. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement

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