Forum Discussion
Can’t start my truck anymore
What is up with not being able to use my phone to start and unlock my truck. One of the reasons I bought the truck. What is the point in sell a truck to someone and stop letting them use the feature ...
There are a number of reasons why your Remote Key Fob is no longer available. Please know that you must be enrolled in the appropriate Connected Service Plan to gain access to this and many other features. For further assistance, please send an email to to socialmedia@gm.com with ‘ATTN: OnStar Community/Bjinbelgeum’ in the subject line. We would be happy to look into your account and provide troubleshooting steps.