Forum Discussion
Backordered Onstar Module
This isn't the experience we want for you. As a valued Member of OnStar and the Buick family, ensuring your satisfaction is our main priority. You did the right thing by bringing this module concern to your dealer's attention, as they are in the best position to repair your Envision and answer any technical questions you might have. If you would like an additional layer of support through this process, feel free to private message OnStar_Support with your full name, VIN, and current mileage. Just select the envelope icon at the top right of your screen to get started. We're here to help, however we can. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
I have already contacted onstar and wasn’t able to help. Told me contact dealership
We recognize how this can be frustrating. When it comes to specific concerns that involve the hardware components of the OnStar module, our dealerships are in the best position to evaluate your vehicle firsthand and advise further repairs. You are in great hands with your certified service center, but our team is always a message away should you like any additional support.