Forum Discussion
Backordered Onstar Module
Mine has been sitting in the shop for six weeks now, and I am ready to lose my mind over this- barely 4000 miles on it, and I cant even drive the thing because they pulled my car completely apart. No idea when it will be fixed, and getting the dealership to call me back when I call to check on it is like pulling teeth. This is ridiculous, and I am considering pursing lemon law against it. OnStar should, at they very least offer everyone free subscriptions for the broadband and their services for a year to make up for this garbage. I regret buying this car.
Your loyalty behind the wheel is something we will always appreciate, and your concerns are taken seriously as a valued member of the GM family. We realize how frustrating unexpected OnStar concerns can be, especially when they come along with repair delays that leave you separated from your vehicle for a period of time. Our team would like to assist with sending you updates from your dealership and keep you informed through the process. Please send us a private message with your full name, current mileage, and VIN or OnStar Account number to OnStar_Support. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.