Forum Discussion
Backordered Onstar Module
2022 GMC Sierra 1500 elevation with 113000 km. Dealer installed a new software update for the gateway module and now my onstar module is fried. GM Canada is refusing to cover the 175 dollar diagnostics cost at the dealer. I will be going to the media about this, as this is an extremely common problem GM should be rectifying.
Your frustration surrounding this situation with your recent repair to your Sierra, Nick. Our team would be glad to connect and bring this matter to the appropriate parties for further assistance. Please send us a private message with more details to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
I did send a message. No response. Thanks
Our team has received your outreach and will connect further soon, Nick. Thank you for allowing us the opportunity to support you. Your patience is appreciated!