Forum Discussion
Backordered Onstar Module
We know how disappointing unexpected concerns with the OnStar services in your vehicle can be. Our team would be glad to connect and offer our support in any way we can. Please send us a private message with more details to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
The most insulting part of this situation is GM knows this problem exists but continues to sell/lease cars with the potential for this to happen and has absolutely zero remorse for their actions. Someone needs to hold GM accountable for this and not now but yesterday. I continue to pay for 100% of a car when only 75% of the car is functional. That’s stealing plain and simple and it’s compounded by the fact that GM had full knowledge of this issue but like 🙈🙉🙊 they blatantly ignored it.
Your frustration certainly does not go unheard, and we always want the best experience possible for our valued Members. Our team is just a message away if you are interested in further support.