Forum Discussion
APPS not working suddenly
- 18 days ago
We appreciate your connection sharing this feedback, @JMRRTH. While Pandora stand alone apps are not available in Google Built-In Vehicles currently, we want to share some insight. Customers can either stream pandora using a phone and Bluetooth when applicable, or you may use SXM Experience to try Pandora Now. This is Channel 3 and features the most thumbed-up songs from Pandora. SXM users can also create personalized ad free stations similar to Pandora within the SXM app and add them to "Favorite Channels". Your comments are heard and will always be something that we take seriously. Our team can be reached with a private message at OnStar_Support if we can do anything to offer you further assistance.
Same issue in 2020 Tahoe. Contacted customer support and was told there was no fix. Pandora's security protocols are no longer compatible with the in dash network. The work around....android auto or carplay. Like you, wondering why GM isn't working with Pandora to resolve and why this isn't a priority to resolve? Also wondering why advance notice wasn't provided to customers.?
Thank you for sharing your experience here. We know how frustrating this concern with the Pandora app must be. Your feedback will be documented internally for review. If you did have any further questions or concerns, please feel free to send us a private message to OnStar_Support by selecting the envelope icon at the top right of the page.