Forum Discussion
App saying unable to reach vehicle
I have owned vehicles with the OnStar app for many years. Ever since purchasing my new Equinox, I have hardly been able to use the app. Most of the time, when I attempt to use any of the functions in...
Our team knows how frustrating it can be when apps are not working like they should be, @Krm309. We want our users to enjoy the smoothest app experience possible. We'd be glad to connect and learn more about your concerns. To get started, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full name along with either your OnStar account number or VIN. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.