Forum Discussion
NewCaddyO
6 months agoNew Contributor
Ap Connectivity
Just came home with a brand new 2025 escalade and none of the apps work. Spent over an hour on the phone with OnStar only to be told that they need to escalate the problem to a higher level - and the...
Advisor_Helen
6 months agoModerator
We understand how frustrating escalations and extended wait times can be. Our team would like to help in any way that we can regarding your new ownership experience. So we may take a further look into your account and check on your case, please send us a private message with more information related to your concern. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.