Forum Discussion

New Contributor

11 months ago

Alexa app / My Chevrolet Skill and GM account link issue.

My Chevrolet Skill on the Alexa App (Compatible Phone Samsung S24 Ultra) will not stay linked to my GM account. I will be able to use the Alexa My Chevrolet Skill for only and few minutes then I am...

Grandma13

New Contributor II

8 months ago

Also, we used to have our Chevy Silverado with OnStar. But when OnStar quit supporting G3 we canceled it. Now with MyBuick we have a new account with a different password. I'm wondering if that's what's causing the issue?

Advisor_Helen

Moderator

8 months ago

We do appreciate you providing these details. We would like to take a further look into things on our end and assist further with these Alexa skill concerns. To start, please email us more information to socialmedia@gm.com with ATTN: OnStar Community/Grandma13 in the subject headline. ~Helen

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