Forum Discussion
Amrak
10 months agoNew Contributor
Alexa app / My Chevrolet Skill and GM account link issue.
My Chevrolet Skill on the Alexa App (Compatible Phone Samsung S24 Ultra) will not stay linked to my GM account. I will be able to use the Alexa My Chevrolet Skill for only and few minutes then I am...
Grandma13
7 months agoNew Contributor II
I haven't noticed if anyone got this issue fixed or not. I am having the same issue with my new 2024 Buick Envision. Has anyone had their issue fixed?
- Advisor_Helen7 months agoModerator
We do appreciate your comment. To further clarify, does anyone else in your household have the Amazon Alexa app with the same myChevrolet skill enabled and linked to your OnStar account? Please know, OnStar does not support multiple Amazon accounts linked to the same myChevrolet skill. For example, if two people in the same household have different Amazon accounts but share a car, they can’t use both accounts. With this, if you are the only account linked and are still having trouble, kindly let us know moving forward.