Forum Discussion
2025 Yukon Onstar Module
Im going thru the same thing with my 2025 yukon. Mine failed within less than 200 miles. I am currently on a waitlist with no ETA. Very frustrating when you need it to basically run your main screen and vehicle features.
We regret to learn that you've encountered such difficulties with your new 2025 GMC Yukon's OnStar hardware, Shelly. Our team recognizes how important these amazing features are for the GMC that you love and rely on. It would be our pleasure to learn more about your situation to better assess how we may best assist you through this repair process. Your satisfaction is very important to us, and we want to ensure that you get back on the road with us in as timely a manner as possible. To proceed with this support, please send us a private message with your full contact information, VIN, the current mileage, and the name of your participating GMC dealership. Sending us a message is as easy as selecting the envelope icon at the top right of your screen. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll keep an eye out for your response. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement