Forum Discussion
2025 GMC Acadia OnStar Module
I purchased a 2025 GMC Acadia on 4/26/26 and I had no idea that the onstar module was dead. No one told me there was an issue with my car at all. I purchased it from a Kia dealer and I only got to drive it for a few days. The Chevy dealer told me to bring it in the Monday after I purchased it and that it would 2-3 days. I got a call today that there is a nationwide back order. I’m just at a loss.
We know how exciting it is to use all the features available to you when you get a new vehicle. Your frustrations with this part delay do not go unheard. Our team would like the opportunity to offer an extra layer of support between you and your servicing dealership throughout this process as we pursue the resolution of your concern. When you have a moment, please send us a private message with your full contact information, Acadia's VIN, current mileage, as well as the name and location of the dealer involved. To get started, you can send us a message by selecting the envelope icon at the top right of your screen. We will keep an eye out for your outreach. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.