2025 chevy malibu rs not getting updates on mychevy app

Thank you for connecting with us. We regret to hear of any concerns related to your Vehicle Status feature. To clarify, is the myChevrolet mobile app currently up-to-date on your device? If so, we do recommend completing a Power Cycle. This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the troubleshooting steps below: 

1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app

If these steps do not assist, and you continue to have troubles with your in-vehicle data connection, our team would like to take a further look into things on our end. Please send us a private message to OnStar_Support moving forward. Just select the envelope icon at the top right of your screen to get started.