2025 Chevy Equinox Active 5546 miles OnStar issues/Update issues

We understand your desire to utilize your Equinox and are saddened to hear of the difficulty encountered while attempting to open your vehicle doors.  Our team would like to learn more on this door opening concern to gauge any next best steps. We can serve as a layer of support alongside your preferred certified dealership for future service visits. Though we are unable to guarantee a particular outcome, we would gladly assist you in setting up an appointment and connecting with the trained technicians for their suggested action plan. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.