Forum Discussion
2025 Blazer EV: Telematics Failure, No ETA, and No OTA Updates — What’s Going On at GM?
Hello Troy,
all the above things are already done and iam sitting patiently, to answer to ur above question, the dealership doesnt even have a ETA on the part, so what am i doing here, just think for a second if u were in our shoes what would you do, if some body is saying they dont have a ETA then it is like shooting a arrow in the dark, all i see is a standard answer that you will connect with the dealer ship and i dont see a response about what is the outcome of it
Have you gotten anywhere with an ETA on your replacement module? Mine's been about a week and still nothing. Guessing you're in the same boat?
We realize how part delays such as this can cause for frustration, and our team is more than willing to offer our support in partnership with your dealer to get the ball rolling on repairs. If interested in further assistance, please private message OnStar_Support with your full name, as well as your VIN or OnStar Account number. We will keep a close watch out for your details. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.
Thanks Sara, I've already opened a case and have contacted the dealer and OnStar support several times with little to no information on when the part will become available. It saddens me to think that I may have to lemon law my car as I do very much like driving it, but at this point with no idea when I will have the ability to navigate safely to any destination outside of my neighborhood I will have no choice.
Thank you for your response. We understand that these situations are never ideal, and appreciate your patience and our teams and your dealership work to find a resolution. If at any time you would like us to check for an update or document your outreach in your case, please do not hesitate to reach out to us in a private message with additional details.