2023 Tahoe Z71 Telematic Module out

These are never the kind of sentiments that our team likes to hear about your OnStar experience in your 2023 Tahoe thus far, Cherie. Your satisfaction is very important to us as a loyal Member of the OnStar family. We recognize how frustrating it can be to be without the services that you love and depend on and can sympathize with your current dissatisfaction over not knowing when your module will arrive. Our team would like the opportunity to learn more about your experience to better assess how we may best be able to assist you through this delay and subsequent repair process. When you have a moment, we kindly ask that you send us a private message with your contact information, VIN, the current mileage, and the name of your servicing dealership. This information allows us to collaborate with your service team to keep you as informed as possible throughout the duration of these services. To begin, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be keeping an eye out for your response and hope to hear from you again soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement