Forum Discussion
2020 CT5 Air Filter Life
Thank you for bringing these concerns with your app to our attention, @h2tahoe. Our team recognizes how important these details are to your ownership experience and would be more than happy to help get things up and running again as soon as possible. As a first step, we recommend uninstalling/reinstalling the app on your device to ensure the most current software is installed. If troubles should persist, please send us a private message with these details to OnStar_Support for additional support. Our team is only a message away.
That didn't work. Uninstalling and reinstalled, cleared cache and data. Still says 0% engine air filter life, change air filter. Very annoying when you open the app, looks like I don't maintain my car.
Thank you for the update. We would like the opportunity to look further into restoring the Vehicle Status feature in your app so you can have ease-of-mind when it comes to your vehicle's health. Please send us a private message to OnStar_Support with your VIN or OnStar Account number, and the full name associated with the account. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.