Forum Discussion
Vehicle is not on but status shows up as recent
I'm not sure what's going on but my app will show my chevy trax 2025 vehicle status at 1 minute ago, everyday at the same time. My car isn't being turned on unless I turn it on by sitting on my keys but even when they're not near me. why is this happening? Can it just randomly connect, I assume it's only when the car is on since I've gone 8hrs without turning my car on and its accurate. It will show up last connected 3 hours ago and then around 11:21pm it'll say connected 1 minute ago.
1 Reply
Our team appreciates you bringing this concern to our attention, @silverrose1. We can understand your interest in how these Vehicle Status are updating and would be more than happy to clarify things further for you. For your awareness, the status information available in your app is updated every time the app is opened, or the Vehicle Status Widget is selected. If there is anything further that our team may assist you with, please don't hesitate to reach us here for additional support. We're always here and happy to assist our dedicated OnStar Members.