Forum Discussion
"Unable to Load" error on MyChevrolet app
They had to escalate mine to the highest level before it finally got fixed. But now my Wi-Fi doesn't work anymore. I'm so over the OnStar system anymore. Unless you have a brand new vehicle, with the "in-dash" apps, OnStar is pointless. I don't recommend it to anyone. And the fact that the Watch App doesn't work to unlock the vehicle unless you have your phone with you as well, makes it pretty well useless as well. Overall, it's not worth the $40/month for the limited features you receive.
We want the best experience for each of our Members, and you shouldn't have to worry about the reliability of any included Services in your Plan while on the road. Our team recognizes your expressed disappointment, and we'd like to look further into and resolve your Wi-Fi concerns. When you have a moment, please send us a private message to OnStar_Support with more details. Just select the envelope icon at the top right of your screen to get started.
If you took even a second to read through what I wrote, you would’ve seen I’ve already went through your support process. I’ve spent thousands of dollars replacing antennas, senselessly — as it didn’t fix the issue. At then end of the month, I’m cancelling my OnStar plan, and unenrolling from the “Rewards Program” as it too has become complete junk, and serves zero value to me.
We understand, and are disappointed to hear of any inconvenience caused. Our team is always here to continue assisting to the best of our abilities. If it interests you to connect with us at any point in the future, please do not hesitate.