Forum Discussion
Remote start run time extend on app
I have a 2022 2500HD Duramax 6.6. It has a remote start extend option, but it does not work. the app says it's extended for an extra 15min, but after the initial 15min is up it shuts down, even though the app says it's still running and is counting down. Frustrating, cause this time of year my truck windows will not defrost in 15 min. Any help would be appreciated.
We regret to hear that your remote start extend functions have not been operating correctly and to your satisfaction, Max. This is not the kind of experience we want for our loyal members when it's so cold outside. Our team would be happy to look into this further with you to see what may be causing these difficulties and formulate an appropriate resolution. If you would like, please send us an email at socialmedia@gm.com with, "ATTN:OS Community/Maxfli11," in the subject line. Our team looks forward to hearing from and assisting you soon.