Forum Discussion
Payment
Thank you for reaching out to share this. Please try going to Experience.gm.com > Select the account icon > Sign in to My Account > Scroll to the bottom of the Account Overview page and select Payments > You will be taken to the Payments and History page where you can Add, Edit, Remove or Switch payment methods. To edit – Once you’ve selected the Edit link, a pop-up window will appear where you can edit the details of a stored card. Change details as necessary and select Save.
Note: You cannot edit details of a stored bank account. To make changes, you will need to delete and re-add the bank account to your payment methods.
Should this still not work for you, please send a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.
Thank you for reaching out to share this. Please try going to Experience.gm.com > Select the account icon > Sign in to My Account > Scroll to the bottom of the Account Overview page and select Payments > You will be taken to the Payments and History page where you can Add, Edit, Remove or Switch payment methods. To edit – Once you’ve selected the Edit link, a pop-up window will appear where you can edit the details of a stored card. Change details as necessary and select Save.
Note: You cannot edit details of a stored bank account. To make changes, you will need to delete and re-add the bank account to your payment methods.
Should this still not work for you, please send a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.