Forum Discussion
MyGMC Trailer Light Test
The F150 has leapfrogged the Sierra in a lot of ways this generation, but trailering (for now) is still better on the Sierra.
So why the h*ll would GM start tearing down one of the few advantages they have left? Blows my mind - I can't imagine the cost of maintaining that feature is more than the loss of even one sale, but they may have lost me over it. Disappointing to say the least.
Our team here does appreciate this feedback, and we have further documented it for internal review. Please know, we are only a private message away if you are currently facing any concerns regarding the mobile app. You can also send us a message if you would like to share any additional feedback moving forward.
Advisor_Helen
It appears the complaints for this have been coming in for more than a quarter of the year. Still OnStar by GM has not added the feature back to the app. I went to use it today and found it missing. No more Bovine Scat. Please push this issue to the top tier and have it added back to the app or more customer will be dumping their GM vehicles and OnStar.
@Advisor_Helen, is anyone doing more than “documenting the feedback?” It would be nice to hear something like, “Dear GM and OnStar customers, we heard you, and in the next MyBrandApp update, the trailering functions will return.” But, I’m not very hopeful.
We do understand your position. Please know, our social care team is here to provide any available assistance that we can related to your services. Again, OnStar is always working to deliver a high-quality experience for our Members. In recent mobile app releases, certain features were deprecated. At this time, we recommend looking for any future mobile app updates.