Forum Discussion
MyGMC app won't send remote commands
It won't send the message with the information you requested. Please provide me with a direct email so I can send you the VIN, Onstar Account# and email.
Yes, I logged in again through my infotainment center using the credentials of the new account.
Absolutely, Angelique. You can get in touch with our team by emailing us at socialmedia@gm.com. Please include all that relevant information, plus your OnStar Community username in the subject line for referencing. We're happy to offer further support from there.
Somehow my app started working today and will allow me to send remote commands again. I still need to be able to log in to my onstar account online and I cannot do that. I continue to get this error - no matter where or how i try to log in. Please figure this out for me as I NEED to be able to see my account information and set up payments.
We appreciate your follow up to update us on your ability to send remote commands again, @Angelique_99762. We would like to learn more about your remaining concerns to help wherever possible. If you are still unable to send us a private message, email us with additional details at socialmedia@gm.com so we can look into this further with you.