Forum Discussion
MyGMC App will not connect Android phone unable to complete authorization
I figured it out. For those who are still having issues try to clear your cache from chrome and Microsoft Edge browsers and clear your device cache as well, then try it again. That should work.
Okay so my previous fix about my other device being logged in could be incorrect. My new phone won't connect to it again. But I have found that my truck goes into a sleep or a hibernate as you will at some point and will not respond to anything. My key fob won't work standing in front of it nothing I have to manually hold the door button down to get it to wake up before it'll start working. Now with that said once I do that the Apple connect but until I do that it will not. There must be some sort of a shutdown or hibernate on it to save battery that I have not found out how to disable yet. But if I have to go out to the truck to wake it up so to speak to use the app. It's pretty much useless. Can anybody point me to the right settings to disable this sleep mode?
We regret to hear that these troubles with your app have resurfaced, Max. Our team would be happy to look into these further with you and come up with a solution to get your app up and running again. When you can, please send us an email with these details to socialmedia@gm.com, with "ATTN: OS Community/Maxfli11," in the subject line. Our team will keep an eye out for your message.